mohamedsulai19

Operations Associate

Chennai, Tamil Nadu, India

Profile summary

Operations associate with 3 years of professional experience specializing in Islamic banking operations, client onboarding, and regulatory compliance workflows. Directs customer onboarding for individual and small-to-medium enterprise accounts across multiple jurisdictions, enforcing strict accuracy and quality standards.

Career highlights

Client Onboarding Operations: Directs onboarding operations for individual and small-to-medium enterprise customers across mainland, free zone, and offshore jurisdictions while managing regulatory compliance workflows.

Regulatory Compliance Reviews: Executes rigorous compliance reviews, including politically exposed person screening and tax compliance documentation validation.

Document Verification Control: Enforces maker-checker controls and evaluates trade licences and entity structures during document verification.

Professional experience

Operations Associate – Global Islamic Banking ClientJul 2023 - Present
Teleperformance India Global Pvt. Ltd.Chennai, India

Directs onboarding operations for Individual and SME customers across Mainland, Free Zone, and Offshore jurisdictions. Manages regulatory compliance workflows, including Know Your Customer, anti-money laundering, customer due diligence, and ultimate beneficial ownership verification.

Arabic Coordinator InternFeb 2023 - Apr 2023
Rela Institute & Medical CentreChennai, India

Managed patient support operations for Arabic-speaking visitors and clients, connecting international patients directly with internal hospital teams and administrative staff to process documentation.

  • Provided administrative coordination and document processing support for Arabic-speaking patients and visitors.
  • Delivered accurate English and Arabic document translation while adhering to strict confidentiality standards.
Moulavi Aalim CourseJan 2017 - Jan 2022
Bukhari Aalim Arabic College
Teleperformance India Global Pvt. Ltd.Jul 2023 - Present
Operations Associate – Global Islamic Banking ClientChennai, India

Coordinates daily banking operations and client account maintenance, directing compliance reviews and customer intake across multiple jurisdictions while partnering with internal teams to evaluate entity structures.

  • Performs KYC, AML, and CDD checks to meet regulatory and internal compliance requirements.
  • Screened customers for PEP and high-risk indicators while supporting enhanced due diligence cases.
  • Reviewed UAE trade licences and entity structures to identify ownership, UBO, and permitted activities.

Key skills

ProfessionalIslamic Banking Operations KYC and AML Checks CDD Review Client Onboarding (Individual and SME) PEP Screening and EDD Support FATCA and CRS Validation UAE Trade Licence and Entity Review Documentation Verification Quality Control Operational Risk Awareness Arabic– English Translation and Typing Basic Data Analysis and compliance roles Regulatory Compliance Client Onboarding
SkillsPython (Basics – data handling, logic, scripting) SQL (Basic queries, joins, filtering) Power BI (Basic dashboards, data visualization) Excel (Data cleaning, formulas) Currently pursuing a Data Analytics course to strengthen analytical and reporting capabilities for operations

Education

BBAJan 2019 - Jan 2022
University of Madras

Business Administration

BAJan 2019 - Jan 2022
Crescent Institute

Arabic Literature | Distinction

Moulavi Aalim CourseJan 2017 - Present
Bukhari Aalim Arabic College

Arabic and Islamic Studies

Languages

Tamil · Native

Arabic · Intermediate